General Data Protection Regulations (GDPR)
It’s important for you to know and understand how the Harehills CIC, Ltd dba Shine will use and protect any information you give us through the use of this website, our social media, emails or our eNewsletter.
Providing us with your contact details via our website form(s), via phone calls, via emails, and/or conversations enables us to provide you with useful and timely information. We will keep any information you provide confidential and will not share with any third parties unless legally obliged. Any information shared with us via our website form(s), via phone calls, via emails, and/or conversations will be kept for up to 90 days, after which it will be deleted. If we are part of a joint collaborative project, e.g. you are/become a subscriber/member, a customer, and/or a professional partner we will retain all your information for 2 years following the last date of contact we have with you, unless you ask us to remove it from our database. For all privacy queries please contact firstname.lastname@example.org
You may, at any time, request to see what information of yours we hold and request its deletion. There is no charge and we will supply the information to you within 30 days.
Please contact us if you have a query, wish to remove your data from our systems or have a complaint. In respect of a complaint you are also free to contact the Information Commissioner’s Office via the https://ico.org.uk
We may collect the following information:
- name and job title
- contact information including email, website and social media contacts, including but not confined to, Twitter and Facebook plus user’s IP address
- demographic information such as post code, preferences and interests
- other information relevant to customer requirements, surveys and/or offers
Why do we collect this information and what do we do with it?
We gather client information to better understand our clients’ needs and provide the best service possible, more specifically for:
- our internal records
- improvement of our products and services
- the tailoring of this website according to your interests
- maintaining memberships and subscriptions
- offers, products and services
- We use Basecamp and Highrise as our preferred administration software packages.
- We use WooCommerce, Stripe, and Spoonfed to run our shop and fulfil payments respectively. We hold your order/payment details for the following times.
To comply with tax laws we hold the following records for 7 years.
To allow for resolution of any ordering issues we hold records of the following for 90 days.
The above timescales apply for each and every transaction you make.
Here are the privacy policies for
If you choose to ‘opt in’ and sign up to receive our newsletter you will periodically receive information we believe you may find useful, valuable, timely and of interest to you about us, our stories, recipes, services and products.
If you contact us via social media We may use a third party provider Hootsuite to manage our social media interactions. If you send us a private or direct message via social media the message will be stored by Hootsuite for three months. It will not be shared with any other organisations.
You’ll also find us on Facebook, Instagram, and Twitter, as well as Google+ and LinkedIn.
Here are their privacy policies:
Safe and secure We are committed to ensuring that any information you give us is secure and to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Controlling your personal information We will not lease, sell or distribute your personal information to third parties unless we have your permission or are required by law.
Further information on Google analytics cookies can be found via: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies
You can opt-out of Google Analytics cookies altogether by linking to this Google Analytics Opt-Out Add-on.
The links we provide to external websites